Help
F.A.Q.

PRESALE:



MOTORCYCLES:


I’m interested in buying a new Moto Morini MY 2014, what procedure is to be followed?

Buying a new Moto Morini has never been so simple: all you have to do is to access our Website and to follow this procedure:

1) Register and log in;
2) Enter the MOTORCYCLES section and select MODEL YEAR 2014 
3) Look at the models’ technical data and choose your bike;
4) Enter the Configurator;
5) Choose your personalized Moto colours;
6) Click BUY and complete the purchase by entering all the requested information;
7) The bike will be completed within 60 days from the balance payment;
8) Pick up the bike at our Factory or by one of our official MM Services;

 

 

I’m interested in buying a Moto Morini AS NEW, what procedure is to be followed?

1) Register and log in
2) Enter the section MOTORCYCLES and select AS NEW
3) Look at the models technical data and choose your bike
4) Click BUY and complete the purchase process by entering all requested information
5) Pick up the bike at our Factory or by one of our official MM Services

 

 

What payment options are available? Are there ways of financing?

You can buy your Moto Morini through bank transfer, paypal or credit card. At first 500 euros advance payment is needed; the total amount is to be paid within 30 days.



Do you have a show floor, at your factory or your Service network, where I can test your bikes?

You can visit us at our factory in Trivolzio (PV) to admire and test our bikes. 

Here you will be received in our Showroom: a comfortable and welcoming atmosphere ambience.
On top of that, you will have the opportunity to visit the factory and know about every Moto
Morin secret.

 

 

What is your policy about second-hand bikes?

In the present time we do not provide a second-hand service but don’t worry, we are preparing
something special to let every Moto Morini lover sell and buy second-hand Morini on our
website. Stay tuned!

 

 

I just bought a Moto Morini. Where can I pick the bike up?

First of all congratulations on a good choice!
You can decide to pick the bike up at our factory in Trivolzio (PV) or by one of
our official Services.

 

 

I would like to pick up the bike by one of your official Services. What about shipment costs?

If you decide to pick up the bike by one of our official Services an extra charge of
460 euros will have to be paid for pre-delivery and shipment costs.

 

 

I do not live in Italy and I just bought a Moto Morini. What about deliveries abroad?

You simply have to choose an official Service next to you and we will send your bike in a short
time. An extra charge of 460 euros will have to be paid for pre-delivery and shipment costs.
Another option is to pick up the bike at our factory in Trivolzio (PV) with no extra charges.

 

 

 

 

MACHINE COMPONENTS

 

What does Machine Components mean?

Machine Components means accessories which let you ride your bike in the most comfortable and practical way. We combined a superior technical quality with a high comfort standard, aiming to the best riding experience.

 

 

I’m interested in a Machine Component. How can buy it?

It is very easy to buy our Machine Components: click Machine Components on the Home Page,
choose the component you need from our accessories list and a Service for its delivery. Your
order will be sent to the chosen Service in a short time.

 

 

 

 

HUMAN COMPONENTS

 

What does Human Components mean?

We believe that bikes are built for people and that there is no border between the rider and the
bike. Clothes and machine components belong to one experience.
This is the reason why we created our Human Components: clothing which allow you to wear both
Taste and comfort in the same time. This is essential to live the Morini experience to the full.

 

 

I’m interested in a Human Component. How can I buy it?

It is very easy to buy our Human Components: click Human Components on the Home Page,
choose the best component for your taste and click Buy. Your order will be delivered at your
address by courier.

 

 

Is it possible to buy Human Components by SLAM stores?

No, Human Components are only available on our website.

 

 

 


SPARE PARTS


How can I order spare parts for my Moto Morini?

The procedure is very simple: spare parts orders are to be made by one of our official Services.
The order, the delivery and the assembling will be taken in charge by the Service itself, who will
always be in contact with our factory in Trivolzio (PV) for technical assistance.

 

 

 

 

MORINI FRANCO MOTORI

 

I’m looking for Morini Franco Motori spare parts, who should I contact?

You can contact us by writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

 

 

VINTAGE MOTO MORINI


I’m looking for some information and spare parts for my vintage Moto Morini, who should I
contact?

You can contact us by writing to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

 

 

PERSONALIZATION

 

What is the Configurator?

The Configurator is the tool you can use to create your Moto Morini colour personalization on our
Website. You can choose the colour of your bike’s tank and body, frame and engine.

 

 

How does it work?

The Configurator is very simple to use: click MOTORCYCLES on our Home Page, choose one of our
Models 2014, click Configurator. From this moment you can create your dream Moto
Morini!
Click BUY and follow the procedure that appears on the screen to place your order.
You have the opportunity to save your best configurations to make your choice in
the most comfortable way.

 

 

 

 

COMMUNICATE WITH MOTO MORINI: CUSTOMER CARE

 

What kind of support does the Customer Care give?

Moto Morini Customer Care is ready to give you support for every explanation or information
requested. Write an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it to receive an answer to all
your questions.

 

 


 

 

AFTER SALES:

 

 

 

 

WARRANTY:

 

What are the warranty terms?

Moto Morini warranty length is 24 months.

 

 

The warranty is valid only by an official Moto Morini Service?

Yes, the warranty is valid only if you take your motorcycle by one of our official Services.
It is necessary to install original or approved Moto Morini spare parts to grant the warranty
validity.

 

 

 

 

MOTO MORINI SERVICE

 

What is a Moto Morini Service?

Official Moto Morini Services belong to our assistance network in Italy and Europe.
Our services are your point of reference for every after-market aspect: pick up of the bike,
technical assistance, spare parts order and delivery, warranty.

 

 

How can I find a Moto Morini official Service?

Our website has a dedicated section, organized by country, where you can find contacts and
information of our Services network. Click Service from our Home Page to find the
nearest to you!

 

 

 

 

WEBSITE TECHNICAL PROBLEMS

 

I registered myself but I cannot use the Configurator, how can I solve this problem?

Our system uses html5 and javascript, make sure that they are enabled!
We recommend using Mozilla Firefox for the best website experience, but every browser’s last
version supporting html5 is valid. Here are some useful links:

http://www.mozilla.org/it/firefox/fx/

http://windows.microsoft.com/it-IT/internet-explorer/products/ie/home

https://www.google.com/chrome

http://www.apple.com/it/safari/

 

Send us a picture of your screen with the error code if the problem is not solved.

 

 

I registered myself but I cannot log in, how can I solve this problem?

Make sure that capital and lower-case letters have been correctly typed and try to enable cookies
and javascript. Now you can log in!

 

 

I forgot my password, how can I solve this problem?

You can reset your password and create a new one by clicking Forgot your password? on the Login
window. By typing your account email address you will receive a message with a verification code
and a link. Copy the code, click on the link and complete the requested fields. Now all you have to
do is to choose a new password and log in again.

 

 

 


 

 

 

COLLABORATE WITH US:




WORK WITH US

 

Where can I find your open positions?
Enter the section Job Opportunities on our Home Page and discover the open positions in Moto Morini. Remember to follow the instructions in the job description!

 

 

 

 

INTERNSHIP - THESIS

 

I would consider the opportunity of pursuing an internship – or writing a thesis - with Moto Morini. What procedure is to be followed?

Write an email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Our Customer Care will answer to give you the assistance required.

 

 

 

 

WEB REGISTRATION AND NEWSLETTER

 

What are the website registration benefits?

The website registration allows you to:

- Buy our motorcycles, Human and Machine Components
- Save your favourite Configurator personalizations
- Access to the download area and obtain technical information about our motorcycles
- Access the orders you have done through our website

 

 

What are the Newsletter registration benefits?

You will always be informed about news and events Moto Morini is preparing for all motorcycle lovers!
Our Newsletter is not invasive nor frequent: our goal is to involve every Moto Morini lover in the company’s to participate to a unique world.